Call centre consultancy and consultants - Non Geographic and Golden Number Ranges, 0800, 0871, 0844 and 0870 from Katalyst Communications Limited

Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54
Katalyst have just completed a SA discovery project for a major credit card bank in the UK. ... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
The best way to screen staff for the call centre is generally an initial short phone interview. While a resume may be needed eventually, what better way to immediately screen out candidates on the front end than a telephone interview? You’ll be able to assess voice quality and basic communications skills right up front before spending too much time on paper reviews. If you don’t have time to do this live, you can accomplish it to some degree with a voice mailbox where candidates are asked to leave pertinent information.

Katalyst Communications Ltd is an inbound telephony specialist which through its telecoms partner, has well established direct relationships with tier 1 carriers such as Cable & Wireless and Virgin Media (NTL/Telewest) amongst others.

We not only offer some of the highest rebates and cost savings in the industry, but also have access to the latest technologies which can be used to manage your inbound call traffic on non-geographic numbers, such as 0870, 0871, 0845, 0844, 0800, 0808 and 09 numbers.

We provide solutions for new numbers as well as existing numbers, without changing them, by making use of number portability, which we find meets most commercial and technical requirements.

Katalyst Communications Ltd is an independent organisation and our product portfolio includes; Advanced Special Rate Services, Virtual Switchboards, Virtual Operator Systems, Emergency Routing Plans, Premium Rate Services, Information Lines, Competition Hotlines, International Call Rates and numbers, SMS Text Messaging, Call Management facilities and Individually Tailored Voice Solutions (ITVS). We provide all of our clients and partners with an edge over their competitors through our bespoke solutions, customer service, account management, rates and our payment terms.

Katalyst Communications Ltd are contactable 24/7 365 days a year and pay all rebate payments within 18 working days unlike the industry standard 45 days.

Katalyst Communications Ltd has substantial experience of managing the inbound and outbound call traffic for organisations from a variety of industry sectors.

The immediate benefits our customers and partners receive from using Katalyst Communications Limited include:

1. A brand new revenue stream or an increase to an existing revenue stream on your inbound calls via rebate earning non-geographic numbers.

2. Revenue Share payments made within 18 working days of month end instead of the industry standard 45 days.

3. No minimum contract terms or traffic commitments.

4. Exceptionally low call charges for calls received on freephone numbers (0800/0808) and outbound calls.

5. No need to raise invoices for Revenue Share payments as we are self billing.