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Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54
Katalyst have just completed a SA discovery project for a major credit card bank in the UK.
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CALL CENTRE MANAGERS
- TIP OF THE DAY
Simplify your reference material - Most reference material is overcomplicated. When you are on a call and need to solve a problem or query, you need the information to be as simple as possible to follow. |
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Katalyst Communications Limited
Tapnage Farm, Titchfield Lane, Wickham, Hants, PO17 5PQ. United Kingdom.
Tel: +44 (0)8444 822493
Int: +44 (0)1329 550748
Fax: +44 (0)8444 822497
int: +44 (0) 1329 834642
Email: sales@katalystcommunications.com
Company Registration no. 4693984
VAT Registration No. 812 2487 47
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